2025’s biggest e-commerce identity and fraud insights

Consumers expect e-commerce experiences to be seamless and secure but, as fraud threats evolve, merchants are struggling to keep pace. This growing disconnect is eroding consumers’ trust in merchants’ ability to safeguard them. Drawing on this year’s U.S. identity and fraud insights, this report explores the key factors contributing to the e-commerce trust gap.

Download the report
  • Download now

In this report, you’ll learn:

  • What’s driving consumer concerns in e-commerce
  • Consumers’ preferred security methods for seamless, safe transactions
  • Actionable recommendations to enhance merchants’ fraud stacks in 2026

© 2025 Experian Information Solutions, Inc. All rights reserved.
Experian and the Experian marks used herein are service marks or registered trademarks of Experian Informations Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.